iHerb Website: The Pros of Shopping on iHerb?
Last Updated: November, 2023
The pros of shopping at iherb are that the company offers health-conscious products. The company offers a variety of supplements, and you will be split for choices.
The company boasts millions of reliable customers worldwide and has accumulated a positive experience as an ideal shopping platform.
iHerb provides a rare combination of high-quality yet affordable products.
How Do You Order Products?
Visit the iHerb website and select the product you desire to order. Check the details and the specifications
of the product in question and ensure that they fit what you seek. The details and the specifications include the date the product is first available, shipping weight, UPC CODE, product code, and dimensions.
At the same time, fill in the quantity of the products you want. Add to cart. The accepted means of payment for iHerb products include PayPal, Visa, Union Pay, and Discover Network.
How Does the Shipping Process Work?
iHerb has a stable shipping policy and ships its products to at least 185 countries.
The shipping is carried out from any of iHerb’s warehouses which are located in Pennsylvania, Illinois, Kentucky, California, South Korea, and Hong Kong.
Shipping of iHerb products can be done through ups or through DHL.
The orders are transported from the US to the destination country by air freight. The buyer incurs the cost of taxes, duties, and brokerage fees.
Should you get stuck in the shipping process, iHerb offers 24/7 customer support through contact and chat.
It is worth bearing in mind that the exchange rate fluctuates, and there may be a slight variation in prices at the time of order and at the time of clearance.
What Are the Top Products on iHerb?
The top products at iherb are dietary supplements. The company deals with personal care products, health foods, and nutritional supplements.
People taking various types of medication will use iHerb to source their medicines.
Top products on iHerb include the following list.
- Face moisturizers and creams
- Treatments and serums
- Body and massage oils
- Beauty face masks
Can I Use iHerb from My Country?
iHerb serves a global clientele, and therefore, you will be able to use its services from your country.
In the case that you do not speak English, the reviews are machine-translated to reach out to people speaking different languages.
It should be noted that though iHerb operates localized websites, its shipping is done from the US.
However, if you are not located in the US, you should ask about the taxes and duties that apply in your jurisdiction.
Different jurisdictions have different terms and conditions for clearance. You should also ask about the cost of shipping. Again, some countries do not accept some imported goods.
What Is the Return Policy for iHerb?
iHerb gives a refund after getting back the product. However, there are a few conditions in its return policy.
You must make a refund request for exclusive products within 60 days or 90 days. One may claim a refund against the original receipt or against Reward Credit.
You should note that a few items cannot be refunded or returned. At the same time, you have to provide the relevant documentation for some refunds to be processed.
How Does iHerb Ensure that Its Products are Safe for Use?
Since 1996, iHerb has been providing high-quality and safe products.
It has a positive relationship with players in its value supply chain and seeks to source its products from competent and professional suppliers.
The company ensures that it acts on feedback to identify areas of improvement on matters related to safety.
In order to ensure the safety of its products, the company discourages clients from seeking products and services from third-party sellers. In addition, all the products at iHerb have a clear and well-labeled expiry date.
How Can I Find out More about the Company’s History and Culture?
The most reliable source of information about iHerb is its website. The company chronicles various reviews of its products and the experience that different users had with the products.
The reviews are going to help you make an informed decision. You can also get reliable information about the company from third-party reviews.
What Do People Like and Dislike about the Site?
iHerb offers a one-stop shop for healthy, nutritional, and medicinal products. There is so much to choose from, all in one website.
The fact that the company is willing to ship to the global clientele makes it appealing and not merely an American company.
People dislike the observation that it is not easy for the company to solve disputes.
One of the main reasons for this is that the company does not offer support through the phone; instead, it offers support through email and chat.
It is possible that the company receives a number of complaints every day but has few support staff members.
This leads to a backlog of disputes that need to be resolved, which can be very frustrating to the customers.
Does the Site Have a Good Selection of Products?
Yes, iHerb has a good selection of products and is an ideal shipping site. Here, you will get almost any supplement that you may need.
Each category has various sub-categories of products, thereby giving you optimal choices.
Does the Site Offer Discounts or Deals for New Customers?
The company offers a comprehensive reward system, more so to the customers who review the products. In short, you will be rewarded after making a review of various products.
You can also answer questions related to iHerb products, and you will be rewarded. At the same time, you will get rewarded for telling others about the company.